Safeline’s ambition of providing support for a greater number of abuse survivors and their families, carers and friends was hampered by an aging IT infrastructure which severely restricted how staff could operate. The charity was running its national Helpline and counselling operations using only two phone lines, mismatched software packages and an old IT system running off an outdated server plugged in under a spare cupboard.
To help revamp its IT infrastructure, Safeline turned to SRD Technology UK.